The customer portal gives your customers a dedicated page to view their invoices, make payments, and access their history.
#How it works
Each customer can access their portal via a unique link:
- They see all their invoices in one place
- They can pay outstanding invoices
- They can download past invoices as PDF
#Enable the customer portal
The portal is available automatically for customers with invoices.
#Share the portal link
- Go to Customers
- Select a customer
- Copy their portal link
- Share it with them
#Include in invoices
Portal links are included in invoice emails automatically.
#What customers see
#Invoice list
All invoices for this customer:
- Invoice number and date
- Amount and status
- Pay button for unpaid invoices
#Invoice details
Click any invoice to see:
- Full invoice with line items
- Payment status
- Download as PDF
#Payment
For unpaid invoices (when online payments are enabled):
- Click Pay
- Enter card details via Stripe
- Receive confirmation
#Customization
The portal uses your branding:
- Your logo
- Your business name
- Colors match your invoice settings
#Security
- Each portal link is unique and private
- Customers only see their own invoices
- Links can be regenerated if needed
#Tips
- Include the portal link in your email signature
- Mention it when onboarding new clients
- Great for clients who need to access past invoices for their records